5 Levels of Listening: For All Types of People

Level 1: Non-Listening: This is when a person deliberately chooses not to listen or hear any noise or conversation not related to them. Examples might be conversations of which you are not a part of while sitting in a Starbucks. 

Level 2: Passive Listening: This is when you are a semi-part of a conversation that you are not too interested in. Examples are: chit chat at a party or during a small group gathering. 

Level 3: Limited Listening: Listening as best as you can to a monologue conversation with an occasional conversation. Examples might be sitting in a lecture or staff meeting. 

Level 4: Selective Listening: This is bottom line information and being part of a communication between two or more people. The big idea is remembered, while the details are secondary. An example might be sitting with a salesperson or vendor. 

Level 5: True Listening: Highest, most involved level of listening. This level demonstrates the highest form of respect. There is a clear understanding, and a call to action. As Stephen Covey shared, you are listening to understand, not to reply. An example might be talking with a mentor of your choosing, a loved one or partner in life. 

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