Ask Before You Write the Story
When an employee misses a deadline, responds defensively or behaves unexpectedly, our minds quickly create an explanation.
The problem is that our explanation may be wrong.
Curiosity sounds like:
“What happened?”
“What am I missing?”
“Help me understand your thinking.”
“What support do you need?”
Declaring noble intent does not mean ignoring poor performance. It means entering the conversation with the belief that there may be information you do not yet possess.
Once you understand the situation, you can respond with both clarity and accountability.
Where have you formed a conclusion without first having the conversation?
A healthier culture begins when leaders replace assumptions with thoughtful questions.
If your team needs stronger communication and conflict-resolution systems, schedule a 1:1 call with me.
Keep making a difference.
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