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Inspect What You Expect

 

"Hey, I’m Dr. Tom Miller and I’ve got an idea I want to share with you today: To be an effective leader you must inspect what you expect. 

An expectation is defined as believing that something is going to happen or believing that something should be a certain way.

However, any expectation not communicated is merely a thought. 

I know I struggle with communicating clear expectations. It is something I have to work on daily. I will allow my faulty assumptions to close that expectation gap. Which has never led to great results. 

As a consultant and coach for school leaders across the country, the lack of clearly understood and communicate expectations is the number one issue I see in broken relationships, poor performing teams and the cause of most conflicts.

As a result, the organization suffers and people quit other people. 

Here are seven steps you can adopt to communicate clearer expectations:

Get clear yourself. Most things are crystal clear in...

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Seven Steps to Clearly Communicated Expectations

communication leadership Sep 19, 2019

Recently while consulting for a charter school having challenges with their school culture, a group of teachers were complaining about their board not understanding their school, not attending school events or touring the school. I asked one teacher, “Is that what you expect them to do? Do they know that? I have been a board member for over four years now and I’d be really surprised to hear that is what is expected of me.”

An expectation is defined as believing that something is going to happen or believing that something should be a certain way. However, any expectation not communicated is merely a thought.

I know I struggle with communicating clear expectations. It is something I have to work on daily. I will allow my faulty assumptions to close that expectation gap. Which has never led to great results.

As a consultant and coach for school leaders across the country, the lack of clearly understood and communicate expectations is the number one issue I see in...

Continue Reading...

The Most Dangerous Leadership Style

communication leadership Aug 29, 2019

The most dangerous leadership style is assumptive leadership. An assumption is something you accept as true or certain. For example, when I was a principal and my teachers were not at their doors at 7:30 greeting students my assumption was they were either late to work or chose not to follow our agreed upon expectations. 

The problem was, rather than walk to the classroom to understand what the reality was and check on the teacher and seek to understand, I would  hold onto it, allowing the feeling of resentment become more entrenched. 

I know how wrong my assumptions usually are. The key is that it’s just a story I’m making up. Often, the other person isn’t even aware I’m holding on to an assumption.

Has this ever happened to you? Have you led by assumptions in the past? 

I have learned that in the absence of information, we assume the worst. As a result, create a fictional divide between people that can dismantle working...

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