If It's Only in Someone's Head, It's Not a System
Nov 06, 2026
A system that exists only in someone's head isn't an organizational system.
Who knows how to complete your school's critical work?
What happens when that person is absent or leaves? When processes live only in people's memories, consistency depends on availability.
Documentation can create clarity, continuity, and confidence.
Today’s leadership action: Document one essential process.
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