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Create an Open Ear Policy

I believe that something more important than an open door policy... Is an open ear policy.

An open door policy means that the people you serve have to trust you enough to come in the door.

An open door policy means that once they come into your office they believe you will listen to them and they will be heard.

You see, no one truly listens until they feel they have been heard. 

So today, and for the rest of the week, year, and your career, listen to other with the same passion that you desire to be heard by others.

This means leading by walking around, asking questions, being curious.

In fact, if you are not sure what questions to ask here are three:

  1. How are you?
  2. What are your working on?
  3. is there any way I can help you?

Then just LISTEN. No interruptions, no added information, no “that happened to me too” just listen. 

I guarantee you learn how to lead that person at a higher level and you will have earned credibility with them. 

Keep making a difference,

Dr. Tom

Oh, if you are looking to improve your listening skills here is a recorded lesson from my Master Your Communication Course on the 5 Levels of listening. Fill out the form below and get instant access.

 

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