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Seven Steps to Clearly Communicated Expectations

Recently while consulting for a charter school having challenges with their school culture, a group of teachers were complaining about their board not understanding their school, not attending school events or touring the school. I asked one teacher, “Is that what you expect them to do? Do they know that? I have been a board member for over four years now and I’d be really surprised to hear that is what is expected of me.”

An expectation is defined as believing that something is going to happen or believing that something should be a certain way. However, any expectation not communicated is merely a thought.

I know I struggle with communicating clear expectations. It is something I have to work on daily. I will allow my faulty assumptions to close that expectation gap. Which has never led to great results.

As a consultant and coach for school leaders across the country, the lack of clearly understood and communicate expectations is the number one issue I see in...

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